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We are a global management consultancy that delivers exceptional outcomes and sustainable change

Healthcare

Deliver patient-centred healthcare. Streamline operations, fuel innovation, and optimise cost-effectiveness.

Healthcare is one of the largest and fastest-growing industries. Its growth will be further accelerated by the need for digital transformation.

The future of healthcare will be patient-centred, emphasising the creation of value for patients rather than volume.  Big data, artificial intelligence, and smart data management will play key roles here, powering the technologies that improve quality of care, accelerate patient turnaround times, and reduce operational costs.

A holistic approach among healthcare providers will also be essential, powered by a collaborative network that promotes the integration of skills and competencies, as well as the ability to develop highly effective cross-functional teams for continuous improvement.

Healthcare

Industry Expertise

Digital and Smart Healthcare
We can help identify the current emergency medical response (EMR) for patient flow system timestamps, along with timestamps related to lab/pharmacy tests. These timestamps are typically difficult to extract (or non-existent) and can create gaps in the ability to measure segments of the patient flow.
Advanced Analysis and Data Management
There are millions of data points documented daily in an EMR. Centralising data points and developing dashboards that give a real-time look at performance is essential to analyse information quickly and develop mitigation to variances. It also enables clients to understand where mitigation is required.
Clinical Excellence
Monthly meetings for clinical departments are often poorly attended and lack effective meeting charters. We can help identify meaningful key clinical metrics for various clinical departments and meaningful meeting charters. We follow that up with coaching to ensure meetings are held effectively, and follow-up actions to document and implement.
Supply Chain Optimisation
Perpetual inventory systems are often poorly utilised. Exception reports are created daily to ensure accuracy is maintained in these units. Additionally, surgeon preferences often have large differences in the cost of medical supplies and implants used. For these scenarios, we perform cost-per-case analyses and identify relevant savings opportunities. Proper management techniques are set up to ensure items are replenished based on usage.
Healthcare Systems Transformation
Even though healthcare institutions have EMR systems in place, they are often prioritised for compliance instead of reporting patient flow. Understanding the current core processes for patient flow is the first step in understanding its problems and areas of improvement. Following that, we will coach clients to utilise the data in performance reviews and focus on mitigating variance to targets.

Healthcare Insights

Operational Excellence

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Case Studies

2024/08/02
Medical centre cuts delay, adds annual operating room hours by 5,500

Operational Excellence

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Case Studies

2024/02/20
Operating Room Culture Change Cuts Turnaround Time by 75%

Operational Excellence

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Case Studies

2024/01/22
Hospital achieves 2:1 ROI with new management systems

Operational Excellence

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Case Studies

2024/01/15
Better hospital inventory management cuts stock needs by 36%

Operational Excellence

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Case Studies

2024/01/08
Vendor management saves healthcare centre $12 million

Operational Excellence

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Case Studies

2024/01/08
Craft a quality patient experience with management supervision

Case Studies

Operational Excellence

Medical centre cuts delay, adds annual operating room hours by 5,500
02 Aug 2024

Case Studies

Operational Excellence

Operating Room Culture Change Cuts Turnaround Time by 75%
20 Feb 2024

Case Studies

Operational Excellence

Hospital achieves 2:1 ROI with new management systems
22 Jan 2024

Case Studies

Operational Excellence

Better hospital inventory management cuts stock needs by 36%
15 Jan 2024

Case Studies

Operational Excellence

Vendor management saves healthcare centre $12 million
08 Jan 2024

Case Studies

Operational Excellence

Craft a quality patient experience with management supervision
08 Jan 2024
View All Insights

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